Memories across generations
The Kilmore Hotel’s nomination for Excellence in Customer Service recognises a Cavan institution built on warm welcomes, trusted relationships and a genuine understanding of its guests. Under new ownership since last December, the hotel is building on the legacy established by the Mealiff family while remaining firmly rooted in its community. Now part of Calusade Hotels, an Irish chain named by combining parts of owner Matthew O’Callaghan’s children’s names, the Kilmore has received €250,000 in investment, with the total expected to reach €1 million by year-end. The funding will enhance the hotel and guest experience, support staff development and preserve the Kilmore’s distinctive character.
The Kilmore boasts a long-serving team led by general manager Paul Henry, who has worked at the hotel for more than 30 years and knows many guests personally. Reviews and ratings have improved year on year, while wedding feedback is consistently exceptional. The hotel is also trusted for corporate meetings, events and away days.
Jack Fitzsimons, Group Director of Business Development with Calusade Hotels, said: “It’s one of the few hotels where you see so many generations of the same family coming through the door to get married… mother, daughter and granddaughter and there’s something very special in that… They trust the hotel and the team. That trust in the community is what drives the great feedback we receive.”
With renewed community engagement through events such as the Virginia Show, and plans to revive popular traditions including the carvery, the Kilmore is combining fresh investment with the personal service that has always set it apart.
Contact us
The Hotel Kilmore is located on the Dublin Road, Cavan [H12 F6Y7]. Email info@hotelkilmore.ie or call 049-4332288.