Ulster Bank Cavan to open on Saturdays

Ulster Bank has announced that its Cavan branch will open for full banking service on Saturdays, beginning on September 18. The Cavan branch is one of 45 Ulster Bank branches that will open from 10am to 1pm every Saturday from now on. Ulster Bank's Cavan branch manager, Aoife Brady, says: "Saturday opening will be helpful to many of our local customers who lead busy lives during the week. We think our customers will value this, along with the other commitments that we are making to help make their banking experience easier and better." Mike Bamber, chief executive, Retail Markets, Ulster Bank, said: "Through extensive research carried out by the bank, we've listened to thousands of consumers, taken on board their suggestions and responded with these commitments, which we hope will begin to address many banking concerns. We are doing this because we recognise that banks need to change and we want to put the priorities of our customers at the heart of what we do. "We'll use Deloitte to review how well we're fulfilling our commitments or, equally, where we need to do more. We will continue to listen to our customers who will ultimately judge us on our performance and we will be open and honest about this feedback." Saturday opening in Cavan is one of Ulster Bank's new 15 Customer Commitments. Key commitments for Ulster Bank will include: A promise not to close any of Ulster Banks' 236 branches, free text messages to help customers take action to reduce avoidable current account charges and a promise to do everything the bank can to ensure customers wait less than five minutes in branches. The bank's progress against meeting the Customer Commitments will be independently assured by Deloitte LLP. They will issue an external opinion on progress, which will be publicly available on the Ulster Bank website. The full list of Customer Commitments can be viewed at www.ulsterbank.com