Doran Motors

Excellence in Customer Service Finalist - Monaghan Business & Tourism Awards

Tell us about your business and team:

Doran Motors is a leading car dealership in the North-East region, specialising in Hyundai, Škoda, and Citroën vehicles. It offers a wide selection of both new and used cars from its Carrickmacross showrooms, along with convenient on-site finance options. Our dedicated service department is committed to helping customers keep their vehicles in excellent condition.

Describe the best thing about your service:

At Doran Motors, our customers are at the heart of everything we do. From the moment you walk through our doors, we aim to provide a friendly, transparent, and professional experience tailored to your needs. Whether you’re purchasing a vehicle, arranging finance, or visiting our service department, our knowledgeable team is committed to offering honest advice and reliable support every step of the way.

We take pride in building long-lasting relationships by delivering quality service, attention to detail, and a commitment to keeping our customers safely and confidently on the road.

What’s the best business advice you’ve ever been given?

In the motor trade, long-term success comes from trust more than transactions - customers remember how you treated them long after they forget the deal they got. Focus on transparency in pricing, clear communication, and strong aftersales support, as repeat business and word-of-mouth referrals are key drivers of growth.

What does the future hold for your business?

We look forward to continuing to grow our business while maintaining the highest standards of customer care and trust. Our goal is to build lasting relationships with our customers and remain a reliable choice for quality vehicles and service for years to come.